Shipping Policy

1. Processing Time
At Ayucore Luxury, we process all beauty product orders within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates
Shipping costs are calculated based on the destination and weight of the package. The shipping fee will be displayed at checkout before your order is confirmed.

3. Delivery Time

Please note that delivery times are estimates and may vary based on your location and carrier performance.

4. Tracking Your Order
After your order ships, you will receive a confirmation email with a tracking number. Use this number to track your shipment via the carrier’s website.

5. Shipping Restrictions
We ship Ayucore Luxury beauty products to Asian countries. If you need shipping options outside these areas, don’t hesitate to get in touch with us at info@ayucoreluxury.com for further assistance.

6. Shipping Issues
For any issues such as delays or lost packages, please reach out to our customer service team at info@ayucoreluxury.com or (+91)999 613 0990. We are committed to resolving any shipping concerns promptly.

Return Policy

1. Return Eligibility
You can return most beauty products within 30 days of receipt. Products must be unused, unopened, and in their original packaging. Due to health and safety regulations, we cannot accept returns for opened skincare products, makeup, or personal care items.

2. How to Initiate a Return
To start a return, contact our customer service team at info@ayucoreluxury.com or (+91)999 613 0990 to obtain a Return Merchandise Authorization (RMA) number. Provide your order number, the item(s) you wish to return, and the reason for the return.

3. Return Shipping Costs
Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., incorrect or damaged item). We recommend using a trackable shipping service or purchasing shipping insurance for high-value returns.

4. Refunds
Once we receive and inspect your return, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days. You will receive an email notification when your refund is processed.

5. Exchanges
For exchanges, please return the original item and place a new order for the desired product. Exchanges are subject to product availability.

6. Damaged or Defective Items
If you receive a damaged or defective product, contact our customer service team immediately. We will provide instructions for returning the item and will either replace it or issue a refund based on your preference.

7. Contact Information
For any questions or concerns regarding shipping and returns, please contact us at info@ayucoreluxury.com or (+91)999 613 0990. Our team at Ayucore Luxury is here to assist you.

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